Language Assistance and Auxiliary Aids & Non-Discrimination Notice

Clarity Healthcare complies with applicable Federal civil rights laws and does not discriminate against clients/patients on the basis of race, color, national origin, age, disability, sex, religion or any other characteristic protected by applicable federal, state or local laws or inability to pay or whether payment for those services would be made under Medicare, Medicaid or Children's Health Insurance Program (CHIP). Clarity Healthcare does not exclude people or treat them less favorably because of race, color, national origin, age, disability, sex, religion or any other characteristic protected by applicable federal, state or local laws or inability to pay or whether payment for those services would be made under Medicare, Medicaid or Children's Health Insurance Program (CHIP).

Clarity Healthcare:

Provides individuals with disabilities (including individuals’ companions with disabilities) reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified interpreters, including American Sign Language
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
Provides free language assistance services to individuals whose primary language is not English (including individuals’ companions with limited English proficiency), which may include:
- Qualified interpreters
- Electronic and written translated documents

If you need appropriate auxiliary aids and services or language assistance services, contact the Compliance and Integrity department at 855-450-5770 or LanguageServices@LiveBrightli.org.

If you need reasonable modifications, contact your provider and/or the Section 1557 Coordinator, Leah Barber at 855-450-5770 or BrightliCompliance@LiveBrightli.org.

If you believe that Clarity Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, religion or any other characteristic protected by applicable federal, state or local laws, you can file a complaint/grievance by contacting the Section 1557 Coordinator, Leah Barber, via:

Phone: 855-450-5770
Email: BrightliCompliance@LiveBrightli.org
Mail: Section 1557 Coordinator c/o Brightli Compliance and Integrity Department, 1111 S. Glenstone Ave, Springfield, MO 65804

You can file a grievance in person or by mail or email. If you need help filing a grievance, the Section 1557 Coordinator, Leah Barber, is available to help you.

You can also file a civil rights complaint with applicable state agencies and/or the U.S. Department of Health and Human Services, Office for Civil Rights:

Electronically through the Office for Civil Rights Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Mail: U.S. Department of Health and Human Services, 200 Independence Avenue, S.W. – 509F, Washington, D.C. 20201

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

This notice is available at Clarity Healthcare’s website: clarity-healthcare.org.

Language Assistance and Auxiliary Aids and Services Available


English	ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-855-450-5770 or speak to your provider.	中文 (Chinese Simplified)	注意：如果您说中文，我们将免费为您提供语言协助服务。我们还免费提供适当的辅助工具和服务，以无障碍格式提供信息。致电1-833-415-1707 或咨询您的服务提供商。
Bosanski (Bosnian)	PAŽNJA: Ako govorite bosanski, dostupne su vam besplatne jezičke usluge. Odgovarajuća pomagala i usluge za pružanje informacija u pristupačnim formatima takođe se pružaju besplatno. Pozovite 1-833-415-1707 ili kontaktirajte svog pružatelja usluga.	中文 (Chinese Traditional)	注意：如果您說中文，我們可以為您提供免費語言協助服務。也可以免費提供適當的輔助工具與服務，以無障礙格式提供資訊。請致電1-833-415-1707 或與您的提供者討論。
မြန်မာ (Burmese)	ကျေးဇူးပြု၍ သတိထားပါ။ အကယ်၍ သင်သည် ကရင်နီဘာသာစကားကို ပြောဆိုပါက အခမဲ့ ဘာသာစကားအကူအညီ ဝန်ဆောင်မှုများကို သင့်ထံ ရရှိနိုင်ပါသည်။ သင့်လျော်သော အရံအကူအညီများနှင့် ဝန်ဆောင်မှုများကို လက်လှမ်းမီနိုင်သော ပုံစံများဖြင့် အချက်အလက်များ ပေးဆောင်ရန်အတွက်လည်း အခမဲ့ ရရှိနိုင်ပါသည်။ 1-833-415-1707 သို့ ဖုန်းခေါ်ဆိုပါ သို့မဟုတ် သင့်ဝန်ဆောင်မှုပေးသူကို စကားပြောပါ။.	Français (French)	ATTENTION: Si vous parlez Français, des services d'assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 1-833-415-1707 ou parlez à votre fournisseur.
ထၢနုာ်လီၤဖဲအံၤ (Karen Pwo)	ဆူ− နမ့ၢ်ကတိၤ ထၢနုာ်လီၤဖဲအံၤ အဃိ, တၢ်အိၣ်ဒီး ကျိာ်တၢ်ဆီၣ်ထွဲမၤစၢၤ လၢတလၢာ် ဘူၣ်လၢာ်စ့ၤလၢနဂီၢ်လီၤ. တၢ်အိၣ်ဒီး တၢ်မၤစၢၤတၢ်နၢ်ဟူပီးလီဒီး တၢ်မၤစၢၤတၢ်မၤ လၢအ ကြၢးအဘၣ် လၢကဟ့ၣ်တၢ်ဂ့ၢ်တၢ်ကျိၤ လၢတၢ်မၤန့ၢ်အီၤသ့တဖၣ် လၢတလၢာ်ဘူၣ်လၢာ်စ့ၤ လၢနဂီၢ်လီၤ. ကိး 1-833-415-1707 မ့တမ့ၢ် ကတိၤတၢ်ဒီး နပှၤလၢဟ့ၣ် နၤတၢ်ကွၢ်ထွဲမၤစၢၤတက့ၢ်.	हिंदी (Hindi)	ध्यान दें: यदि आप हिंदी बोलते हैं, तो आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध होती हैं। सुलभ प्रारूपों में जानकारी प्रदान करने के लिए उपयुक्त सहायक साधन और सेवाएँ भी निःशुल्क उपलब्ध हैं। 1-833-415-1707 पर कॉल करें या अपने प्रदाता से बात करें।
စှီၤကညီ (Karen- S’gaw)	ပာ်သူၣ်ပာ်သး- နမ့ၢ်ကတိၤ စှီၤကညီကျိာ်န့ၣ် နမၤန့ၢ် ကျိာ် တၢ်မၤစၢၤတၢ်မၤတဖၣ် လၢတလၢာ်ဘူၣ်လၢာ်စ့ သ့လီၤ. ဒ်သိး ကမၤန့ၢ်ဘၣ် တၢ်ဂ့ၢ်တၢ်ကျိၤ လၢတၢ်စူးကါအီၤညီအဂီၢ် တၢ်ပီးတၢ်လီ ဒီးတၢ်တိစၢၤမၤစၢၤတၢ်မၤတဖၣ် လၢကြၢးဝဲဘၣ်ဝဲ လၢတလၢာ်ဘူၣ်လၢာ်စ့ၤ အိၣ်ဝဲဒၣ်စ့ၢ်ကီးလီၤ. ကိး 1-833-415-1707 မ့တမ့ၢ် တဲတၢ်ဒီး နပှၤဟ့ၣ်နၤ တၢ်ကူစါတၢ်ကွၢ်ထွဲတက့ၢ်.	Kinyarwanda (Kinyarwanda)	ITANGAZO: Niba uvuga Ikinyarwanda, wemerewe serivisi z’ubufasha bw’indimi zitangwa ku buntu. Serivisi n'ubufasha bwihariye mu gufasha kumva kugira ngo ubone amakuru biboneka mu buryo ushoboye ku buntu. Hamagara 1-833-415-1707 cyangwa uvugane n’uguha serivisi.
ቲግሪንያ (Tigrinya)	መተሓሳሰቢ፦ ቋንቋ ትግርኛ ትዛረቡ እንተደኣ ኾይንኩም፣ ናጻ ናይ ቋንቋ ሓገዝ አገልግሎታት ክትረክቡ ትኽእሉ ኢኹም። ብቐሊሉ ኽትረኽብዎ እትኽእሉ ሓበሬታ ንምቕራብ ዝሕግዝ ግቡእ ሓጋዚ ደገፋትን ኣገልግሎታትን እውን ብናጻ ኽትረክቡ ትኽእሉ ኢኹም። ናብ 1-833-415-1707 ደውሉ ወይ ከኣ ነቲ ኣአንጋዲኹም ኣዘራርቡ።	РУССКИЙ (Russian)	ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону 1-833-415-1707 или обратитесь к своему поставщику услуг.
українська мова (Ukrainian)	УВАГА: Якщо ви розмовляєте українська мова, вам доступні безкоштовні мовні послуги. Відповідні допоміжні засоби та послуги для надання інформації у доступних форматах також доступні безкоштовно. Зателефонуйте за номером 1-833-415-1707 або зверніться до свого постачальника».	Español (Spanish)	ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 1-833-415-1707 o hable con su proveedor.
Kiswahili (Swahili)	MAKINIKA: Ikiwa wewe huzungumza Kiswahili, msaada na huduma za lugha bila malipo unapatikana kwako. Vifaa vya usaidizi vinavyofaa na huduma bila malipo ili kutoa taarifa katika mifumo inayofikiwa pia inapatikana bila malipo. Piga simu 1-833-415-1707 au zungumza na mtoa huduma wako.	Việt (Vietnamese)	LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 1-833-415-1707 hoặc trao đổi với người cung cấp dịch vụ của bạn.
العربية (Arabic)	تنبيه: إذا كنت تتحدث باللغة الفرنسية، فإن خدمات المساعدة اللغوية المجانية متاحة لك. تتوفر أيضًا الخدمات المساعدة والخدمات المساعدة المخصصة لتوفير المعلومات ضمن التنسيقات المتاحة مجانًا. اتصل بالرقم 1-833-415-1707 أو اتصل بمزود الخدمة الخاص بك.	پښتو (Pashto)	پاملرنه: که تاسو انګلیسي خبرې کوئ، نو وړیا ژبې مرستې خدمات ستاسو لپاره شتون لري. مناسب مرستندویه مرستې او خدمات چې په لاسرسي وړ بڼو کې معلومات چمتو کوي هم وړیا شتون لري. 1-833-415-1707 ته زنګ ووهئ یا خپل چمتو کونکي سره خبرې وکړئ.